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videogamesjapan

Activity
Discussions 29
Comments 81

Arrows or scrolling missing on Individual Product page thumbnail gallery
The arrows mentioned above don't work from our end on OS X Firefox. We've tried in Google Chrome too but the same issue. Same on PC laptop. To be more accurate, they work, but you cant see them. You just need to click a little to the…

Comment by videogamesjapan September 2016 permalink
Arrows or scrolling missing on Individual Product page thumbnail gallery
The arrows mentioned above don't work from our end on OS X Firefox. We've tried in Google Chrome too but the same issue. Same on PC laptop. Sounds like plugin issue. IS there a way to figure out which plugin is conflicting without disa…

Comment by videogamesjapan September 2016 permalink
Custom CSS from within Editor not working
Greetings from Japan. My team and I are glad to inform the jawtenplates team that the issue has been successfully resolved. The issue was definitely our caching plugin, more specifically the preload cache option within WP Super Cache. Deactivat…

Comment by videogamesjapan April 2016 permalink
Custom CSS from within Editor not working
Hello again, These are the custom CSS we are trying to add /* custom boxes for products */ .woocommerce .product-style-1 .product-box-info{min-height: 170px;margin-bottom: 10px;} .woocommerce .product div.price{position: absolute; bottom: 0;left:…

Comment by videogamesjapan April 2016 permalink
Custom CSS from within Editor not working
Hey there, Thanks a lot for following this up and for taking the time to make the video. Unfortunately the video ends before you had time to refresh the page. Well take your word for it :) We will keep trying in a different browser and report ba…

Comment by videogamesjapan April 2016 permalink
Custom CSS from within Editor not working

Comment by videogamesjapan April 2016 permalink
Custom CSS from within Editor not working

Comment by videogamesjapan April 2016 permalink
Custom CSS from within Editor not working
Hello jawtemplates team, Thanks for getting back to us quickly. We have tried your suggestion but to no avial. Deactivated the caching plugin, deleted browser cache, proceeded to add the custom code to the editor (not the Goodstore Custom code a…

Comment by videogamesjapan April 2016 permalink
Using a CDN in goodstore template
Hi, We had a go at at this but it didnt seem to work, maybe we were impatient. Anyway, We have decided to go with MaxCDN to make things easier. All working ok after implementing the right SSL address in WP Super Cache. We are trying to optimise …

Comment by videogamesjapan April 2016 permalink
Using a CDN in goodstore template
Apologies for any intrusion but was this working for you Patrick? We are looking to implement this to decrease load time too.

Comment by videogamesjapan April 2016 permalink
Cannot Edit and Save MailPoet Newsletter Form Settings
We report our solution hoping it may help others in future: Please see this page: https://support.mailpoet.com/error-403-on-admin-ajax-php/ Basically we contacted our host and they updated the rules in the mod_security We confirm this works flawl…

Comment by videogamesjapan November 2015 permalink
Cannot Edit and Save MailPoet Newsletter Form Settings
Permissions on plugin folders are 755 and the other settings are saving, so not sure why this persists. We have deleted WP Super cache and tried again but the same problem. We will keep troubleshooting but if your expert superb wonderful team can …

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Addendum: The issue persisted and we were having trouble with our Woo Cart. The wordpress memory limit and php.ini vars input increase didn't seem to fix the issue. Our team then turned our suspicions to a plugin corruption. Initially, we tu…

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Hello, Our team managed to increase the Wordpress memory by adding the following: define('WP_MEMORY_LIMIT', '96M'); to the wp-config.php file. It seemed to alleviate the issue. We will also look into increasing max inputs…

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Hmmm quick report. We are having trouble with saving widget menu area widgets. For example we cannot save an image as showcase image. We can only do this after the attempt fails, and we go down the widgets selection area to inactive widgets, and …

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Problem Resolved. WIll report later for others benefit. Apologies if we took up Goodstore Team's time.

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
From the GoodStore Options -> Footer Featured area we noticed we had the page ID 925 (but checking the pages one did not exist. We made another page and added the ID here but still nothing. We tried with nothing as the page ID but still nothing…

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
Hello, We are just reporting on our progress and ONE REMAINING ISSUE. Firstly our progress As we mentioned above, we fixed most issues by reinstalling. We reinstalled wordpress from scratch and reimported our backup and database. After fixing th…

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
We have resolved the issue by reinstalling everything. We will write a few notes later tonight. Thanks for your attention.

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
We tried that and another one we were using but both didnt have an efect unfortunately...

Comment by videogamesjapan November 2015 permalink
Tried to install our site from backup on another domain but broken links appearing everywhere
We tried reinstalling Goodstore but the same problem persists. It seems the Goodstore and asscociated plugins have an issue with the new domain .com.au

Comment by videogamesjapan November 2015 permalink
Issue with My Account dropdown after Goodstore 2.3 update through Envato
We can confirm this fixed the issue and can be closed. Thank you again for resolving this.

Comment by videogamesjapan November 2015 permalink
Login / Registration page layout issue
Worked flawlesssly. The full code we used was: if (is_checkout() || is_cart() || is_page(5133)) { $size = "col-lg-12"; } if (is_account_page()) { $size = "12"; } This was to…

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
JaW Templates Support Forum wrote: Thank you. It works now, please check it :) We had to add condition is_page(); with the accounts page ID.

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
try below we are not sure of the problem

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
Try the server link below not sure why such problems

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
The following code is okay if(is_checkout() || is_cart() || is_account_page()) { $size = "12"; } but only gives us half page width So we prefer to use the following as it gives us full width, if(is_checkout() || is_cart() || is_accoun…

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
The following code is okay if(is_checkout() || is_cart() || is_account_page()) { $size = "12"; } but only gives us half page width So we prefer to use the following as it gives us full width, if(is_checkout() || is_cart() || is_accoun…

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
Good news and bad news. Good news: The My-Account page has been fixed :) !!!!!! Thank you Thank you Thank you! We used the similar suggestion as in one of our previous posts a month ago (as referenced above) but instead of if(is_account_page()) { …

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
Aha try the ftp now please

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
Please try again we have temporarily disabled our security systems

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
Just to check... Please go here https://www.retrovideogameconsolesjapan.com/my-account/ and input the details attached and let us know if it still fails (we managed to login successfully)

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
Hello, Apologies, please find attached the login details specially made for GoodStore :)

Comment by videogamesjapan October 2015 permalink
Login / Registration page layout issue
And we have the same problem on the validation page. https://www.retrovideogameconsolesjapan.com/validation/ PS (click here to enter your coupon code is not working on the validation page)

Comment by videogamesjapan October 2015 permalink
Woo Commerce Product Category Widgets / function
Thanks a lot for your explanation! Guess thats how it is. Interesting though that it works as we want in the shop sub tab. Oh well. Thanks again for your time and have a good weekend!

Comment by videogamesjapan October 2015 permalink
Currency Switcher plugin in Top-Bar
Awesome again. Thanks a zillion (we are running out of thanks expressions) Off to CSS styling we go!!!! Thanks again we can close this now. Warm Regards, The Team at VideoGamesJapan

Comment by videogamesjapan September 2015 permalink
Google WebMaster Errors
Hello and thanks for the considering our issue. Unfortunately, google erros take time to show up or error out so my team has decided to leave things as they are and keep fixing errors as the pop up. We will do abit more research on NoFollow taggin…

Comment by videogamesjapan September 2015 permalink
Wishlist link from top-menu not working (going to error page)
Solved by going here https://wordpress.org/support/topic/wrong-url-404?replies=3 Which indicates the permalinks needed to be saved. Thats all. No changes and it works. SOrry to take up peoples time again. A million thanks, The Team at VideoGame…

Comment by videogamesjapan August 2015 permalink
Shipping changes not saved in WooCommerce Flat Rate Shipping + Shipping not added in cart
Okay my team has narrowed down the problem at hand. The slug for each shipping class can only have 31 characters including any hyphens. If your slug has more, the save fails and goes to your 404 page. Keep your slugs 31 characters or under. We hav…

Comment by videogamesjapan August 2015 permalink
Shipping changes not saved in WooCommerce Flat Rate Shipping + Shipping not added in cart
We have decided to delete all shipping classes and start from scratch. We added one shipping class with cost and it seems to be working again and we can save now. We will re-input all our classes again and report back by tonight. Tahnks for your…

Comment by videogamesjapan August 2015 permalink
Shipping changes not saved in WooCommerce Flat Rate Shipping + Shipping not added in cart
Adding a new shipping class and saving leads to error page also...

Comment by videogamesjapan August 2015 permalink
Shipping changes not saved in WooCommerce Flat Rate Shipping + Shipping not added in cart
We just tried your suggestion with Twenty-Fifteen and the standard Goodstore theme (ie not the Goodstore-child theme we are using). All other settings for Shipping save ok except for this Issue persists We are checking whether our shipping class co…

Comment by videogamesjapan August 2015 permalink
Changed jaw_faq slug,now the layout of the FAQ page is absent and only shows posts not dropdown list
That's worked 100%. Issue resolved. Thanks a zillion. Best Regards, The Team at VideoGamesJapan

Comment by videogamesjapan August 2015 permalink
Change jaw_team slug change
Excellent! Worked perfectly. Thanks a million!

Comment by videogamesjapan August 2015 permalink
Change jaw_team slug change
Thanks. Details sent. Please let is know if something is done apart from the permalinks in settings. Thanks in advance as always.

Comment by videogamesjapan August 2015 permalink
Deleted W3TC Total Cache but now cant see product gallery on our homepage
Problem Solved. One of our product images seemed corrupt and was breaking Woo Carousel. Possibly Total Cache was keeping an old working version cached so was working only when this plugin was activated. All working as normal now. Apologies for an…

Comment by videogamesjapan August 2015 permalink
Your theme (GoodStore) contains outdated copies of some WooCommerce template files. These files may
We had the same issue. Simple fix. Do this: http://support.jawtemplates.com/discussion/1844/version-1-6-4-is-out-of-date-the-core-version-is-2-4-0#Item_8 The author will fix it in next update but just do the above. Good luck.

Comment by videogamesjapan August 2015 permalink
Twitter Tweets User not changing in Sidebar Menu (remains on jawtemplates account updates)
Thanks for taking the time to check. For some strange reason, my team says it is all working now. Not sure...Thanks a million anyway. A great weekend to you and your team!

Comment by videogamesjapan August 2015 permalink
Twitter Tweets User not changing in Sidebar Menu (remains on jawtemplates account updates)
Thanks. Unfortunately we have done all the above and don't see the Twitter Latest Posts update to ours... Please help

Comment by videogamesjapan August 2015 permalink
https:// version of site blocking YouTube link in REVOComposer
Way to go. Thanks a million for fixing this. We are also really happy it can help others in the future - it's one of our policies of posting. Thanks again for your swift and outstanding response. Best Regards, The Team at VideoGamesJapan

Comment by videogamesjapan August 2015 permalink

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Username: videogamesjapan
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